Customer Support Center™
InfinityTechX Ltd provides support throughout the full customer journey — from system selection and order preparation to delivery, setup and after-sales assistance.
Whether you are planning a new venue installation, upgrading an existing space or coordinating multiple systems, our team provides direct support at each stage of the process.
How We Support You
Our team can assist with:
Product selection and venue suitability
System and package recommendations
Order updates and logistics coordination
Delivery and setup guidance
Warranty and technical support
Spare parts and replacement components
Multi-machine and bulk orders
Hospitality and venue projects
Commercial partnerships
Direct Contact Channels
Support & General Enquiries
For general questions, technical guidance, warranty enquiries and after-sales support.
Orders & Active Clients
For order updates, production progress, delivery information and active customer enquiries.
Please include your business name and order or invoice reference where available.
Venue Projects & Commercial Sales
For venue installations, package recommendations, multi-machine orders and commercial opportunities.
Please include your:
Venue type
Location
Available space
Project requirements
Preferred timeline
Careers & Opportunities
For career enquiries and professional opportunities.
Service Standards
Response Time
We aim to respond to enquiries within 24 business hours.
Active order, delivery and warranty enquiries are prioritised where appropriate.
Technical Support
Technical issues may be assessed remotely using photographs, video or diagnostic information.
Support may include:
Remote troubleshooting
Setup guidance
Configuration assistance
Replacement components
Spare-parts support
Order Updates
Customers may receive updates throughout key stages of fulfilment, including:
Production
Quality inspection
Packaging
Dispatch
Shipping and delivery
Need Help With Your Venue?
If you are considering an InfinityTechX system but are unsure which setup is suitable, send us your venue type, photographs or floor-plan dimensions.
We can recommend suitable systems based on your available space and intended use.
Request a Complimentary Venue Review
InfinityTechX Ltd
Interactive Technology Systems for Hospitality, Leisure & Event Venues
