FAQ
Frequently Asked Questions
What does InfinityTechX Ltd provide?
We supply interactive technology systems designed for hospitality and event venues to increase guest engagement and generate additional revenue.
Who is this for?
Our systems are ideal for:
Wedding & event venues
Hotels & boutique properties
Entertainment and leisure spaces
Venue owners looking to enhance guest experience
How long does delivery take?
Delivery typically takes 10–20 days, depending on location and stock availability.
Is setup complicated?
No — most systems are designed to be simple and can be set up quickly. Guidance and support are provided where needed.
Do you provide warranty?
Yes — all systems include a 24-month warranty, covering faults and technical issues under normal use.
What happens if something goes wrong?
We provide remote support and, where required, replacement parts to ensure minimal downtime.
What if the system arrives damaged?
Any visible damage must be reported within 24 hours with photo or video evidence. We will arrange repair or replacement as needed.
How do payments work?
We operate on a 50% deposit to secure your system, with the remaining 50% payable before dispatch.
Do you offer refunds or cancellations?
All orders are final once confirmed. Deposits are non-refundable once production or allocation has begun.
What’s your return policy?
We do not accept returns or cancellations. All purchases are final. InfinityTechX is a vision-driven solution provider — once your order is placed, we begin a committed fulfilment process tailored to your space and goals.
Can I speak with someone before ordering?
Yes — we’re happy to discuss your venue and recommend the most suitable setup.
InfinityTechX Ltd
Interactive Technology Systems for Hospitality & Event Venues
