Payment Security

InfinityTechX Ltd takes payment security, order verification and customer protection seriously.

All commercial orders are processed through official InfinityTechX communication channels and verified before payment is requested.


Official InfinityTechX Channels

Customers should only communicate regarding quotations, invoices, payments and active orders through the following official channels:

Commercial Sales & Venue Projects

📩 sales@infinitytechx.com


Orders & Active Clients

📩 orders@infinitytechx.com


Support & Warranty

📩 support@infinitytechx.com


Official WhatsApp

📱 +44 7564 655711


How Payments Are Requested

InfinityTechX does not require customers to complete high-value commercial purchases directly through the website checkout.

Commercial orders are normally processed through a formal quotation and invoice process.

The standard payment structure is:

50% deposit to confirm the order and begin production or allocation

50% remaining balance payable before dispatch

Payment instructions are provided directly by InfinityTechX as part of the confirmed order process.


Secure Deposit Payments

Where applicable, deposits may be requested through a secure Stripe invoice.

Customers should only make payment using the payment instructions contained within an official InfinityTechX quotation, invoice or verified communication.

InfinityTechX will never request payment through unofficial personal accounts or unrelated payment links.


Bank Transfer Payments

Where bank transfer is used, customers should verify that the payment instructions match the details provided on the official InfinityTechX invoice.

If there is any uncertainty regarding payment details, customers should contact InfinityTechX directly before transferring funds.


Invoice Verification

Every commercial order should be supported by appropriate documentation.

Depending on the order, this may include:

Formal quotation

Invoice

Product or package specification

Delivery information

Payment schedule

Warranty information

Order reference

Customers should verify these details before making payment.


We Do Not Take Payments Through Social Media

InfinityTechX will never request that a customer sends payment directly through:

Instagram

Facebook

TikTok

LinkedIn

Social media direct messages

Social platforms may be used for initial communication, but payment instructions will be provided through verified InfinityTechX channels.


Beware of Impersonation

Customers should be cautious of individuals or accounts claiming to represent InfinityTechX while using:

Unofficial email addresses

Different WhatsApp numbers

Personal bank accounts

Unverified payment links

Cryptocurrency payment requests

Requests to redirect payment to another person or company

If payment instructions appear different from those previously provided, verification should be requested before payment is made.


Changes to Payment Details

InfinityTechX will not unexpectedly change payment details during an active transaction without appropriate verification.

If a customer receives a message claiming that payment details have changed, payment should not be sent until the new instructions have been independently confirmed with InfinityTechX through an existing official contact channel.


Website Orders & Product Availability

Products displayed on InfinityTechX.com may show current systems, packages or availability.

However, high-value commercial purchases are normally confirmed directly before payment so that we can verify:

Product availability

Venue requirements

Electrical configuration

Delivery destination

Shipping arrangements

Package contents

Final pricing

This helps ensure that the correct system is supplied for each venue.


International Payment & Delivery Verification

For international orders, InfinityTechX will confirm the relevant:

Delivery destination

Electrical configuration

Shipping arrangements

Import arrangements

Final order value

before the order enters production or allocation.


If You Suspect Fraud

Do not make payment if you are uncertain about the authenticity of a message, invoice or payment request.

Contact InfinityTechX directly using one of the official channels listed on this page.

Order Verification

📩 orders@infinitytechx.com

📱 +44 7564 655711


Our Commitment

InfinityTechX uses a structured quotation, invoice and verification process for commercial orders.

Our aim is to ensure that customers know exactly:

What they are purchasing

How much they are paying

Where payment is being sent

What is included with the order

How the order will be fulfilled


InfinityTechX Ltd

Interactive Technology Systems for Hospitality, Leisure & Event Venues

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