Warranty & Repairs
Warranty & Repairs
All systems supplied by InfinityTechX Ltd include a 24-month warranty covering key mechanical and technical components under normal commercial use.
What’s Covered
Mechanical faults
Technical issues under normal use
Replacement parts where required
Remote support and troubleshooting
Support Process
If an issue occurs:
Contact us with your order details
Provide photo or video evidence of the issue
Our team will assess and guide you through the solution
Where required, replacement parts will be arranged and shipped.
Response & Delivery
Support response time: 24–48 hours
Replacement parts: typically 3–7 business days
What’s Not Covered
Misuse or improper handling
Accidental or physical damage
Unauthorised modifications or repairs
Important
Any visible damage on delivery must be reported within 24 hours with photo or video evidence.
Contact
📩 orders@infinitytechx.com
InfinityTechX Ltd
Interactive Technology Systems for Hospitality & Event Venues
